Are the offers real?
Yes, the offers are real and they are the result of our efforts to offer products and services at the lowest possible price to all of our website users.
Are these deals exclusive to Dealjumbo?
We offer many deals that we have negotiated with our suppliers and they are only found through our website.
How can I see what I have ordered?
We email a confirmation of every order that is placed. You can also see your order history when you access your account on the website.
Can I get a deal that has expired?
No, once the deals are expired, they are no longer available. We want to offer the best possible deals and that is often accomplished by limiting the amount of time that it is available on the website.
What payment methods are accepted?
Acceptable payment methods are listed on the form as you check out your order. Payment methods include, but are not limited to Visa and MasterCard Credit cards via Paypal, and PayPal.
Are the Freebies really free?
Yes the freebies are provided to our website users at no cost.
How often do the deals change?
Deals are added to the site around 3x per week. It is always worth checking to see what new offers are available.
How long do the deals last?
The length of the deal will vary. Every deal includes a time that it will expire in.
Is your website secure?
We take security very seriously at Dealjumbo and take precautions to make sure that we keep all of our website user’s information private. All financial transactions are completed through a SSL and are encrypted for additional security.
Can I get a refund?
We do offer refunds under certain terms and conditions to make sure that all of our customers are satisfied with their purchases.
Do I have to create an account to use your site?
Anyone can visit our site anonymously if they want. An account may be needed to complete any purchase that is made.
How do I change my email or any other personal information?
Changing information is simple. It can be updated by going to the account settings and making any changes. The email for our newsletter subscription can be changed by clicking on the link to update email preferences. All changes are updated as quickly as possible.
There is a problem with my order; what do I do?
If there is any issue with the order that has been placed, including, but not limited to, incorrect billing charges, failure to deliver product, inability to access the product, or any other question use the contact us link on the website. We will respond to all questions in a timely fashion.
What are the licensing terms of the products?
We have our special and exclusive Dealjumbo extended license on all of our deals! You can read more about our extended license at the bottom of our deals.
What do I do if I have other questions?
Feel free to contact us through email at any time with any question, suggestion or anything that you think will help improve our site at any time.